FAQs
More FAQs- Can we contact you outside office hours in case of an emergency?
- How long will it take to have my carpets cleaned at my business?
- Are all your employees background checked?
ServiceMaster of Downtown Toronto will provide you with a live-answer, emergency phone number so that we can help you with any emergencies that may arise 24 hours a day, 365 days a year.
The amount of time will be contingent on the size of the area that needs to be cleaned, the soil levels and the processes used, either low moisture, portable extraction, or truck-mount extraction. A trained ServiceMaster Clean carpet technician will then help you choose a program that best meets your needs and schedule.
We recognize that security and trust are a paramount concern, so at ServiceMaster of Downtown Toronto we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.

